Frequently Asked Questions
If you have a specific question regarding a product, email us or contact us directly.
Does Native Doors ship across the US?
Yes, we offer nationwide shipping to all 50 states. From coast to coast, we ensure your iron doors are delivered securely to your location.
How long does it take to receive my door once I place an order?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
How are Native Doors packaged to ensure safe delivery?
We carefully package our doors in sturdy crates with added padding to protect them during transit. Every shipment is secured to ensure it arrives in perfect condition.
Can I install a Native Door myself?
While installation is possible for handy homeowners, we recommend hiring a professional for best results. Our doors are heavy and require careful handling.
What is the weight of a typical iron door?
Iron doors can weigh anywhere from 250–500 pounds, depending on the size and design. Make sure to plan for sufficient manpower during installation.
Are your iron doors customizable?
Absolutely! Native Doors specializes in creating custom designs tailored to your preferences, including size, style, glass type, and finish.
What glass options are available for your iron doors?
We offer various glass options, including frosted, clear, rain, and textured glass, to suit your privacy and design needs.
What is Low-E glass, and do you offer it?
Low-E glass is a highly energy-efficient option that helps reduce heat transfer and glare. It’s available for all Native Doors.
Can your doors be installed in existing frames?
Yes, many of our doors can be customized to fit your existing frame. Please provide accurate measurements to ensure a perfect fit.
Are Native Doors energy-efficient?
Yes, our doors are built with energy efficiency in mind. They are insulated with foam and fitted with double-pane glass to reduce energy loss.
Do you offer doors for coastal environments?
Yes, we provide specialized finishes and coatings designed to withstand the salty air and humidity of coastal areas.
What maintenance does an iron door require?
Maintenance is minimal. Simply clean your door with a mild soap and water solution every few months and inspect for signs of rust or wear.
Can I add a transom or sidelight to my door?
Absolutely. We offer a range of options, including transoms and sidelights, to enhance your entryway’s appearance and functionality.
