Faq
Our answers to most of your questions, if you have specific question regarding to a specific product email us or contact us directly
Does Native Iron Doors ship across the U.S.?
Yes, we offer nationwide shipping to all 50 states. From coast to coast, we ensure your iron doors are delivered securely to your location.
How long does it take to receive my door once I place an order?
Shipping times vary depending on your location but typically range from 7–14 business days once your door is ready for shipment.
How are Native Iron Doors packaged to ensure safe delivery?
We carefully package our doors in sturdy crates with added padding to protect them during transit. Every shipment is secured to ensure it arrives in perfect condition.
Can I install a Native Iron Door myself?
While installation is possible for handy homeowners, we recommend hiring a professional for best results. Our doors are heavy and require careful handling.
What is the weight of a typical iron door?
Iron doors can weigh anywhere from 250–500 pounds, depending on the size and design. Make sure to plan for sufficient manpower during installation.
Are your iron doors customizable?
Absolutely! Native Iron Doors specializes in creating custom designs tailored to your preferences, including size, style, glass type, and finish.
What glass options are available for your iron doors?
We offer various glass options, including frosted, clear, rain, and textured glass, to suit your privacy and design needs.
What is Low-E glass, and do you offer it?
Low-E glass is a highly energy-efficient option that helps reduce heat transfer and glare. It’s available for all Native Iron Doors.
Can your doors be installed in existing frames?
Yes, many of our doors can be customized to fit your existing frame. Please provide accurate measurements to ensure a perfect fit.
Are Native Iron Doors energy-efficient?
Yes, our doors are built with energy efficiency in mind. They are insulated with foam and fitted with double-pane glass to reduce energy loss.
Do you offer doors for coastal environments?
Yes, we provide specialized finishes and coatings designed to withstand the salty air and humidity of coastal areas.
What maintenance does an iron door require?
Maintenance is minimal. Simply clean your door with a mild soap and water solution every few months and inspect for signs of rust or wear.
How does delivery work for larger orders?
For large shipments requiring more than two doors, we use flatbed delivery. Our team will coordinate with you to ensure smooth delivery and unloading.
Are your doors suitable for interior use?
Yes, our iron doors are versatile and can be used for interior spaces, such as wine cellars, room dividers, or even pantry doors.
Can I add a transom or sidelight to my door?
Absolutely. We offer a range of options, including transoms and sidelights, to enhance your entryway’s appearance and functionality.
What types of finishes do you offer?
Native Iron Doors provides a variety of finishes, including matte black, oil-rubbed bronze, and custom powder-coated options.
Are your doors resistant to rust?
Yes, all our doors are treated with a durable coating to protect against rust and corrosion, ensuring they last for years.
How many people are needed to unload and install an iron door?
We recommend at least two to three people for safe unloading and installation due to the weight of the door.
What is tempered glass, and is it included in your doors?
Tempered glass is strong, safety-rated glass that breaks into small, less harmful pieces. All our doors come with tempered glass as standard.
Do your doors meet local building codes?
Yes, our doors are manufactured to meet or exceed most local building codes. Be sure to confirm specific requirements with your contractor.
What is the lead time for a custom iron door?
Custom doors typically take 10–14 weeks to design, manufacture, and ship. Timelines may vary depending on the complexity of the design.
What is the difference between wrought iron and steel doors?
Wrought iron is ideal for decorative designs, while steel offers superior strength and durability. Our doors combine the best of both materials for optimal performance.
Do you offer installation services?
While we don’t install directly, we can recommend trusted contractors in your area to help with installation.
Do you provide a warranty for your doors?
Yes, Native Iron Doors offers a limited warranty on manufacturing defects and finishes. Contact us for specific details.
How thick is the glass used in your doors?
Our double-pane glass is 5/8” thick, with an exterior decorative layer and a clear interior layer for added insulation and security.
What is the standard thickness of your iron doors?
Our iron doors are typically 2 inches thick, offering both security and durability.
Can I request a sample of the finish or glass before ordering?
Yes, we provide samples of our finishes and glass options upon request to help you make an informed decision.
Do your doors come pre-hung with frames?
Yes, all Native Iron Doors come pre-hung in a durable steel frame, ensuring easy installation and a perfect fit.
What kind of locking mechanisms are available?
We offer a variety of lock options, including standard single-cylinder locks, multipoint locking systems, and custom hardware.
How can I track my shipment?
Once your order ships, we’ll provide tracking details so you can monitor its progress and prepare for delivery.